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New book chapter “Customer Loyalty and Reward Programs in Retail in the Digital Age”

The new Handbook of Research in Retailing (Edward Elgar Publishing Ltd. Cheltenham UK) has been published.

The new Handbook of Research in Retailing (Edward Elgar Publishing Ltd. Cheltenham UK) has been published. Professor Werner Reinartz and Peter Linzbach contributed the chapter “Customer Loyalty and Reward Programs in Retail in the Digital Age”.